We understand the implications of non-programmed stops, so our main objective is to be sure our material handling vehicles do not break down. Defining pre-emptive maintenance helps avoiding incidents before they occur, but if unexpected problems arise, we can solve them as quickly as possible.
Our commitment
Carretillas Barcelona provides a range of high quality service solutions tailored to your individual requirements. Whether it is a routine service or the delivery of a service contract, you can always rely on the same high level commitment from us, whatever type of service solution you require.
Our service commitment is driven by our dedication to continuous improvement or kaizen, one of the core pillars of the Toyota way of doing business. This approach is demonstrated by our ongoing investment in our service structure, combining the benefits of technology with a human approach to get the best results.
Aftersales service in numbers
15 permanent mobile service technicians plus 10 technicians in our workshop ready to go if there is the need, to replace another or to perform a special work.
Our vehicles have equipped the required tools for regular repairs and the most common parts according to the fleet they are taking care of.
Any incoming call is processed at the same time the work order is being created so that the problem can be solved swiftly.
Additional services
Although we are a Toyota official dealer, if you have forklifts from different manufacturers we can still provide maintenance, inspections and repairs. We can act as a single material handling service provider to simplify your management, lowering costs and time in administrative matters.
We can support large fleets with the services of an on-site technician, working as an integral part of your team providing full-time support for your trucks.
Where it is impractical to complete work on site, we have a workshop where we can undertake the most complex operations requiring special tools, systems or equipment.